We are looking for a mission driven Patient Tele-Outreach Representative to join our team!
The Patient Tele-Outreach Representative contacts patients/parents/guardians to schedule appointments for immunizations and/or Well Child Checks (WCC) and documents call-back/mail efforts in the Electronic Health Record (EHR). The Patient Tele-Outreach Representative routinely uses databases, websites, and/or personal communication methods to request and retrieve pertinent records from outside organizations. Information/data gathered is compiled, entered, and verified for entry into the EHR. The Patient Tele-Outreach Representative works with the clinical team to meet or exceed national benchmarks for immunization and WCC rates for OneWorld patients. The Patient Tele-Outreach Representative is also involved in other activities related to vaccines and the promotion of health and wellness.
This is a full-time position located on our main campus (30th & L). The schedule will be 40 hours per week; generally, Monday-Friday, 8:00am to 5:00pm.
High school diploma or equivalent preferred.
One or more years of data entry experience in a healthcare environment preferred.
One or more years of sales or customer service preferred.
Proficiency in both English and Spanish (reading, writing, and speaking) required.
Proficient computer skills including alpha and numeric data entry as well as Microsoft Office products (Excel, Word, Outlook) required.
Demonstrated ability to communicate effectively with supervisors and support staff to ensure that work duties are carried out.
Demonstrated ability to complete tasks independently, utilizing good time management skills, with a high attention to detail.
Be Inspired By the Work You Do
At OneWorld, we believe that improving patient health outcomes requires addressing the social determinants of health, such as education. For this reason, OneWorld operates the Learning Community Center of South Omaha (LCCSO). The LCCSO works with children and families to challenge the opportunity gap through early childhood education, family engagement, and future teacher preparation. Our goal is to measurably improve educational outcomes for children and families.
OneWorld Community Health Centers, Inc. provides a competitive benefits package that includes Medical, Dental, and Life Insurance; Tuition Reimbursement; 401(k); a free fitness center; and more. If you want to apply your unique skill set to a diverse, caring, growing nonprofit that serves 50,000+ patients, please apply.
You can make a difference – in your life and the lives of others.
OneWorld Community Health Centers, Inc. is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on age, race, color, ancestry, national origin, disability, sex/gender, gender identity, sexual orientation, religion, pregnancy, genetic information, veteran status, or any other basis protected by law.
Equal Opportunity Employer
Work Schedule:
Weekdays (8-5)
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